There are three ways that people can be mis-matched in an organization. This comes back to the three principles of effective organization design, which is core to Requisite Organization. Each person has what is called Current Potential Capability, which is their ability to handle complex thinking. This occurs in different levels. As a person moves up an organization, work gets more complex, and a person must be able to think in more complex terms, called Capability.
Fit within an organization occurs in three ways:
A person must match the needs of a role. If a role requires a person at level 3, for example, a level 2 capable person will not be able to do the work, and a level 4 capable person will likely be bored and disengaged.
A person must match appropriately to his or her manager as well. A manager must be one level higher in capability than the employee. Too far removed, and there will be communication issues, and the employee will not always understand what is expected from the manager. Too close, and the manager may micro-manage or not be able to provide sufficient additional value when an employee needs help.
Matching a person’s role to a manager’s role assures proper relationship and communication. A manager always needs to be one level higher than an employee in order to add sufficient value as a manager and for there not to be conflict over production. This is the easiest relationship to fix, as it’s just a matter of moving roles on an org chart to assure proper balance and accountability.
To find out more about organization design and assuring effective fit within your organization, we recommend the PeopleFit Managerial Diagnostics training program. This is available both as self-paced and instructor-led training, and can be found here.