Root Causes of Most Organizational Pain

Stop addressing symptoms and trying to fix people. Target the root cause!

What we see –

Performance and “Personality” Issues

Type of Mismatch

Natural Law as Detailed in Requisite Organization Model
  • Micro-management
  • Lack of leadership-too much or too little guidance
  • Poor communication between employee and manager – too much or too little information
  • Defensive manager
  • Arrogant or pushy employee
  • Employee viewing his manager’s manager as the “real” boss

Role to Role Mismatch

Each role should report to a role one complexity level higher than it.

Ways to Violate this Law:

  • Having more than one role within a layer.
  • Having a complexity layer without a role in it.
  • Inability to do the work assigned
  • Constant approaching of manager for more detailed instruction
  • Manager having to do some of the work himself
  • Manager having to break the work into smaller “chunks”
  • Boredom
  • Six months of excellent performance followed by change in motivation level or attitude

Person to Role Mismatch

A person’s ability to deal with complexity should match the complexity level of his job.

Ways to Violate this Law:

  • A person has more capacity than the job calls for.
  • A person has less capacity than the job calls for.
  • The employee does not feel his manager adds any value to his work.
  • The employee thinks the manager talks too abstractly without enough details and specifics.
  • Micromanagement
  • Lack of leadership-too much or too little guidance
  • Poor communication between employee and manager – too much or too little information
  • Defensive manager
  • Arrogant or pushy employee
  • Employee viewing his manager’s manager as the “real” boss

Person to Manager Mismatch

Each employee should report to a manager who’s ability to deal with complexity is one level above his or hers.

Ways to Violate this Law:

  • The manager has the same or less capability than the employee
  • The manager has capability two or more levels above the employee.

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